Sunday, May 17, 2009

Is there discontentment in Generation X ?



Generation X is defined as the generation that were born , and grew up during the later years of, and in the decade following the Cold War. This is the generation whose ages , now, are in the range 30s - 40s. Baby boomers are the ones who were born after second world war and in most cases the parents of the Generation X.

When I look around, I see that the Gen-X have accomplished a lot more professionally than the baby boomers as they have had more opportunities. However, they are more discontent in life than the baby boomers. The discontenment is high in people, who are in profession that is well paying, like the IT folks. I spent time thinking about the reason behind this discontentment. This blog captures my views that I bounced off, a few of my friends. They seem to agree with this perspective, even if some of you may disagree, there is some truth to what I am about to say. So sit back and let my mouth run off :-) .

Baby boomers had to work harder than the Generation X as there were fewer opportunities. Most of the baby boomers used to work for the Government or Public Sector company. The salaries were not high. On an average the baby boomers had more mouths to feed than the Gen-X. They were loyal to their employers. Rat-race was not a term they were used to. Most of them had a single employer for their whole life. They had more or less fixed working times. Most of them were back at home by 6.00 in the evening and would devote more time to their families. They had life beyond work. Some were active participants in their cooperative society, some were regular temple goers, some were regular visitors at their society clubs. There was no cell phone or late evening conference calls to disturb them at home. Goods like TV, fridge, motorcycle, washing machine etc., were a luxury to them. They had to plan finances to buy them. Then there was the biggest goal of all - building one's own house. It took almost 15+ years of service before they could contemplate buying a house. By the time they felt comfortable managing the loan payments for the house, they had to plan to finance for the higher education of their eldest kid. Then the not so further milestone was the marriage of the daughter. Planning for the daughter's marriage was a big milestone and nothing else in life was as critical. Given these financial commitment to be met, the baby boomer had to put up with career dissatisfaction, if any. Their priority in life was very clear, to fulfill the personal commitment even at the expense of their career growth. Some of them had gone to the extent of giving up promotions in their career if it involved relocation to a different city. They felt it would affect the family. They were loyal, not only to their employer but to their family.

With not so great salaries, with more children to feed and educate, with the many financial commitments that were spaced out all through their career life, they could not afford to be discontent with their work/career. At every point of their career they had to plan to meet one or the other financial commitment and hence could not afford to worry about whether they were happy with their career or not. For them work was a means of livelihood and hence they were more tolerant to any inadequacies in their career. With the number of career opportunities being lower they could not risk their job.

So the baby boomers were quite happy and content as their priorities in life was much clearer. The work-life balance was more tilted towards life. They had many personal financial milestones to meet that kept them chugging along in life.

Now coming to the Gen-X. They have more opportunities and in the quest for the perfect career they keep hopping from one job to the other, and their expected job satisfaction eludes them. Even with more opportunites, they are more discontent.

The money comes very easily to Gen-X , they do not need to work very hard for it. The Gen-X
in Information Technology are over paid compared to the other disciplines. What took a decade for their parents to buy luxury goods, they get within the first year of employment. With the salaries increasing year on year, the Gen-X er can afford to buy a home, a lot earlier than the baby-boomers. Many of them have a house, car and other luxuries even before they get married. The financial milestones that were evenly spaced out for the baby-boomers are collapsed into a short window of a decade for the Gen-X. So when Gen-Xer is in his early 30's, he is already financially well accomplished and sees a big vacuum in what he should look forward to for accomplishing. Unlike the baby boomers, the Gen-X er lives in a nuclear family. Their life is centered around work, few good friends and their immediate family - wife and kids. Their involvement in society is limited. Their work-life balance is more tilted towards work, to the extent that even during their vacation, they are mentally at work. Even in their career they progress so fast that a few of them become senior managers by mid 30s. Like the Samsung ad "What's Next" constantly bothers them. This is the source of their discontentment. With 20 odd professional years left, with no strong purpose in life, Gen-X is confused.

By taking a leaf out of baby-boomer's book, Gen-X can find contentment. They can create virtual milestones spaced apart that they have to achieve. They can volunteer to do more for society. They can go beyond their immediate nuclear family and reach out to distant relatives and friends. They can work towards a better work-life balance. They can take risks to try out new career options and eventually see if it can lead them to finding their purpose of life.

An anonymous quote to end this blog ..

"When you can think of yesterday without regret and tomorrow without fear, you are near contentment."

Sunday, May 3, 2009

Change




Change is the law of life. And those who look only to the past or present are certain to miss the future - John F Kennedy


The current downturn has brought about very many changes in everybody's life. For those, who have been laid-off, the changes they are going through is enormous. However the people who still have a job are also subjected to many changes. The uncertainty of when the markets would turn-around, job insecurity if the company does not do well in this downturn , all impact them.


With the reduced workforce, the expectation from the existing employees is higher. Employees may be expected to put in longer hours. Organisations are going through many restructuring changes. The workplace is not what it used to be. These restructuring steps may move you to different groups. You may have to report to a new boss. The new boss could be your peer or a person who has less experience.Your peer-group will change. Long term visionary activities take a back seat. You are expected to deliver to the short term goals. The team size is becoming smaller and the clout of being a manager for a big group no longer holds any glamour in the new order. You should get used to leading smaller teams. Many cost containment initiatives will be undertaken by the management. You will be asked to justify every expense you or your team makes. You will be asked to give repeated forecasts that shows cutbacks in the spending, to the point that you may get extremely frustrated. The management may come up with new metrics to measure the progress. You may have to go through the extra overhead of generating these metrics, eventhough some of them may sound ridiculous and waste of time. Reduction in force, in the support organisations, affects the efficiency of your team. The cutbacks in IT infrastructure / hardware would affect the throughput of your team. The decision process could slow down. On the personal front, some of you would have seen your wealth eroding. As you can see, there are many changes that will happen and you, being the centre of all this maelstorm, have to be prepared to face it through.

Change is inevitable and also painful. The butterfly goes through extreme pain when it metamorphoses from caterpillar into a butterfly.The caterpillar begins to feed and grow. The joints between its body segment distend and this activates hormones.The caterpillar huffs and puffs as its skin splits and the worm-like insect steps out of the skin. It begins eating again, non-stop, until the process is repeated, in all, five times.The animal puts on an enormous amount of weight during these 'feasting' sessions. The caterpillar's cells and tissues rearrange themselves to form the adult butterfly. Such is the painful change the caterpillar has to go through to become a butterfly. The changes we go through during these tough times are miniscule compared to what the butterfly goes through.


Change is a huge mindset issue; it is human nature to want transformation without suffering. And though you can resist that change and potentially be swept away by it, you can also choose to cooperate with it, adapt to it, and benefit from it.


There are a few ways you can prepare yourself to lessen the pain caused by change. Many of these changes call for behavioral changes in you.


ACCEPT Change : The first and foremost thing you should do is "NOT" resist the change. Many of these changes are beyond your control. The only control you have is how you "REACT" to these changes. Accept that the new world is different from one you are used to.


ADAPT to Change : You need to adapt to the changes. Develop mental strength to accept and adapt to changes brought about due to restructuring. Understand the new norms and expectation in the changed world. Equip yourself with new skills needed in the new world.


BE POSITIVE : This recession is deeper and longer and it is easy to get distracted and feel demotivated. On the contrary it is during these times that you have to tap into the hidden potential of yours and strive to be "POSITIVE" day in day out. Shy away from the peer circles that are dull and low on energy.


WORK HARDER: These are the times when you should work harder to exceed the goals. You should work harder to make your team and manager successful. Working harder also keeps your mind occupied and will not have room for any negative thoughts that may creep in, because of the recession.


BE PATIENT : You have to be more patient during this time. With economy slowing down, there will be fewer products produced. The pace of work, the decision process could be on the slower side. You need to be patient. Some of the cost containment actions taken by the management may seem riduculous, but you need to be patient and put up with it.You may also have to put up with extra overheads required by the management.


Introspect - Use the change as an opportunity to self introspect. Take stock of your current skills. See how it matters in the new order. You may have to unlearn some of them as they may be irrelevant in the new order. You may also have to pick up new skills so that you can be successful during the upturn.

When you embrace change wholeheartedly as an inevitable part of life, looking for ways to use new changes to make your life richer, easier and more fulfilling, your life will work much better. You will experience change as an opportunity for growth and new experiences.

Saturday, April 11, 2009

Less is More

As paradoxical as the title seems there is a profound truth in the statement "Less is More". When the economy is bullish no one talks about "head count issues", they just keep adding resources at will. People come up with innovative justifications why more resources are needed for a project, and there is little resistance from the management. Many support functions sprout, new centre of excellence teams that has no clear business impacts start to grow, many cross-functional teams are setup and so on and so forth.In addition many projects without complete business justification get approved. The success rate of the new products launched is not that great, but the business managers are not held accountable as the overall growth of the company isn't that bad. Over a period of time these additional resources increase the waist-line of the organisation. On top of it, terminating an employee when business is hunky-dory is a tough bullet to bite for most managers. So, on an average across the company, you find more resources than is required for the business.

When the business is bearish or during tough times like the present, the organisation is forced to shed the flab. The first steps are to reduce the contract headcounts-easiest of the decisions, reduce the headcount from support organisation, terminate the bottom 10% performers, question the premise of the centre of excellence teams and cross functional teams. Even after all these actions, if you, as a manager, cannot meet the set goals of head count reduction in your group, you start to look at the product portfolio and see which projects can be cancelled (to start with, you would not be in this position if all the projects approved had concrete business justifications). This action causes you to lose good performers. The head count reduction actions taken across the organisation lowers the morale of employees who still have a job as there is the uncertainity of when the axe is going to fall on them.

When you look back, you realise that the massive layoffs, during these tough times, is the result of the organisations not being resource-prudent to begin with, during the bullish time. Interestingly even with the reduced work force, the number of projects that an organisation does is not reduced. There could be cases of some employees working longer hours but definitely not for all the employees. So how come with less people more work gets done? Is "Less is More" not really a paradox?

To support this point, I will share with you " The case of panicky mice" - An experiment with panicky mice that confirms the reality that less is more and therefore better, not the other way around. The "New Scientist" reported the results of an experiment by a University of Phillipines professor of physics, on how panicked mice escape from an enclosed area. He developed his model based on some mice escaping, from a contained water pool onto a dry platform through doors of various widths and separations.The experimenters varied the width of the exits to allow just one mouse through, and then enlarged the opening to allow two mice, then three and so on. They also varied the distance between the exits. Second, each time one mouse escaped, they introduced another mouse into the pool to ensure the same level of panic among the mice. What did they find? The most efficient escape was when the door size was only large enough for one mouse to squeeze through. As the width of the door was increased, the mice stopped lining up and competed with each other. This actually slowed down the escape rate. This experiment suggests that an excess of resources increases competitiveness while a scarcity promotes co-operativeness.

There are examples even from nature to support this argument. According to experts, Australia has the least fertile soil on earth among all ecosystems. The soil contains about half the level of nitrates and phosphates found in similar and semi-arid regions elsewhere. The absence of glacial action or volcanic activity has meant that Australia's soils have not been replenished with nutrients for a long, long time. Plants in Australia have to work hard to get their nutrition and , having got it, need to protect it from grass and plant eating animals that live in the area. Inspite of these inhospitable conditions, however, there is an incredible diversity of plant life. It is host to some 12000 species of plants, a biodiversity that can rival a rainforest. There is a similar pattern for corals. For more than 2000km along the coastline of Australia, there stretches one of the world's largest collections of coral reef. Lack of physical protection makes these corals protect themselves and their location by producing some of the world's most potent toxins.

Eucalyptus trees in Australia develop large holes in their bases. A lay person would look upon this as a negative development on the assumption that this might weaken the tree base. In reality, the holes provide shelter for possums which leave nutrient-rich droppings as a sort of rent. So what is the explanation for this phenomenon of huge collaboration and cooperation?
In the Australian ecosystems, competition for resources is a rare phenomenon. Species tend to cooperate with each other to process, recycle and retain scarce nutrients. Scarce resources promote cooperation. Because resources are scarce, evolution selects only those species that cooperate to survive and grow. Nature favours those species that consume less, recycle efficiently and collaborate to keep the limited nutrient resources in circulation.

It is commonly believed that offering more choices and options to people adds to their happiness and sense of well-being. The reality is that, beyond a certain level of choice, the psychological impact of increasing choice is actually detrimental. A case that supports this is that, the Gross National Happiness of Bhutan decreased after different television channels were allowed to be broadcasted.

We can learn from these examples, from nature and others, that it is good to create a gap between the ambition and the resources. A feeling of fewer resources is a positive motivation. It stimulates positive action, as well as the collaborative instinct among people. The manager must try to create and maintain this gap between ambition and resources.

Before I sign off this blog I will leave with some of the well known examples of success this gap between ambition and resources has created:
  • JFK's vision of putting a man on the moon had this gap.
  • JVC developing the home video cassette recorder had this gap.
  • US denying India access to supercomputing, helped India develop our own Param supercomputer.
Happy Reading
Ram
p.s The examples in this blog is taken from the book "The Bonsai Manager" by R GopalaKrishnan, again an excellent book to read.








Saturday, April 4, 2009

Theory of Relativity


Einstein's Special Theory of Relativity describes the motion of particles moving at close to the speed of light. Eistein's theory of relativity talks about question of whether rest and motion are relative or absolute, and it shows that the objects continue to move in a straight line in space-time. Because most of us have little experience with objects moving at speeds near the speed of light, Einstein's predictions may seem strange.
However I will share a different theory of relativity that everyone of us experience day in and day out. This blog is an excerpt from the chapter on "Truth of Relativity" from the book "Predictably Irrational" by Dan Ariely. I strongly recommend readers to read this great book by Dan Ariely.

Humans rarely choose things in absolute terms. We don't have an internal value meter that tells us how much things are worth. Rather , we focus on the relative advantage of one thing over another, and estimate the value accordingly. Most people don't know what they want unless they see it in context.We dont know what kind of car we want to buy- until we compare cars, test ride them, check what our friend's have. We don't even know what we want to do with our lives - until we find a relative or a friend who is doing just what we think we should be doing. Everything is relative, just like the airplane pilot landing in dark wants the runway lights on either side of the landing stretch.

Dan makes this point with an excellent example. An advertisement for Economist subscription looked like the one given below

1. Internet-only subscription for $59
2. Print-only subscription for $125
3. Print-and-Internet subscription for $125
If you were given these choices, what would you choose? Through a survey on MIT management students it was found that 84% people chose option 3 , 16% chose option 1 and obviously none chose option 2.

When the experiment was repeated with only the following options:
1. Internet-only subscription for $59
2. Print-and-Internet subscription for $125
68% people chose option 1 and 32% option chose option 2.
By adding a decoy option of "print-only" most of them in a predicatbly irrational manner chose Print-and-Internet option over Internet-only option.
So the next time you go to a store for buying TV or Washing machine or other goods beware that there be could be a decoy optional model that would influence you to choose the most expensive option. I would not be surprised, even after reading this blog, you end up choosing the expensive one . No wonder we humans are predictably irrational.
Relativity is (relatively) easy to understand. But there's one aspect of relativity that consistently trips us up. We tend to focus on comparing things that are easily comparable - and avoid comparing things that cannot be compared easily. An example will clarify the above statement:
Suppose you are planning a honeymoon in Europe and your choice is either Rome or Paris. The travel agent gives you three options

1. Rome package which includes airfare, hotel accomodation, sightseeing tours, and a free breakfast every morning.
2. Rome package which includes airfare, hotel accomodation, sightseeing tours, but NO free breakfast every morning.
3.Paris package which includes airfare, hotel accomodation, sightseeing tours, and a free breakfast every morning.

Which option would you choose. The survey shows that most people chose option 1. When the option 2 was not given, it was a difficult to choose between Rome and Paris as the package contents were similar. Even now it is similar, but adding a decoy - Rome without breakfast, makes Rome package more attractive than Paris package. This is what we mean when we say that we tend to focus on comparing things that are easily comparable.

So next time you want you kids or others to choose an option that you wish them to choose add a decoy that is relatively inferior to that option. Going by this predicatbly irrational behavior you may have your way.

The next example of this theory of relativity is an excellent one. Suppose you have two errands to run today. The first one is to buy a new pen, and the second is to buy a suit for work. At an office supply store, you find a nice pen for $25. You are set to buy it, when you remember that the same pen is on sale for $18 at another store 15 minutes away. What would you do? Most people faced with this dilemma say that they would take the trip to save $7.

Now you are on your second task: you're shopping for your suit. You find a luxurious suit for $455 and decide to buy it, but then another customer whispers in your ear that the exact same suit us on sale for $448 at another store, just 15 minutes away. Do you make this second 15-minute trip? In this case, most people say that they would not.

Interestingly in both the above cases you save $7 for 15 minutes of your time. However in one case you take the trip and the other you dont. Is is not an irrational behavior? The problem is that we compare the relative advantage and when the percentage gain is less we do not go the extra mile eventhough the gains in absolute terms is same in both the cases. This behavior of us is exploited very well and we do not mind paying extra $20 to a $500 catering bill for soup entree when we will clip coupons to save 25 cents on a one-dollar can of condensed soup.

The impact of this theory of relativity can be seen from the next example. In 1993 federal securities regulators in America forced companies, for the first time, to reveal details about the pays and perks of their top executives. When this happened the CEO salaries went up three times the salary before executive compensation went public. The reason for this increase is because media started running special stories ranking CEOs by pay. This publicity had CEOs comparing their pay with that of everyone else. In response executives' salaries sky rocketed.

Did you ever look deeper to find why an employee is never happy with his compensation? Its because he is comparing his salary to others around - again an outcome of this relative theory. In the absolute terms his salary may be lot higher to have a better standard of living. But it does not help. As they say "The grass is always greener on the other side of the fence".

So can something be done about the problem of relativity? . The good news is that we can sometimes control the "circles" around us, moving toward smaller circles that boost our relative happiness. If we are thinking about buying the house, we can be selective in choosing the houses that are not above our means. If we are thinking about buying a new car, we can focus on models that we can afford, and so on. By learning to make the circles of comparison smaller, not larger, we can break the cycle of relativity. So next time you want to buy something, downgrade the choice by one notch. You will be lot happier and not get sucked into the vicious circle of wanting more because there is no end to this expanding vicious circle.

I end this blog with an Einstein's quote - " The distinction between the past, present and future is only a stubbornly persistent illusion".

Happy Reading.
Ram

Thursday, March 26, 2009

Lessons Learnt from Project Management

There is a famous quote that says "Failing to Plan is Planning to Fail". This statement is so true ! Planning is one part of the project management. The Project Management Institute defines 9 bodies of project management (PMBOK). I am not going to bore you with the theories of PMBOK. Rather I will share my experiences and in the process provide few tips that, I hope, will be useful to you.


I have seen many technical engineers not giving due credit to planning. In their view, no amount of planning guarantees that the schedules will be met. I make a counter-point that "You do NOT need a plan if you know that you can meet all the schedule milestones". What the planning does is to help you track the tasks, so that you can plan contingency actions for any slips in the schedule. Without a proper plan, you will not know when and for what tasks you should take any contingency actions.


A typical R&D project has three degrees of project management freedom - Scope, Resource and Schedule. As part of the project boundary agreement a flexibility matrix is created, which essentially tells which of these degrees of freedom is least critical, medium critical and most-critical. At the beginning of the project a schedule is drafted with a defined set of resources for a defined scope of the project. Rarely does a project go as per plan with zero variance on all these three degrees of freedom. When the project slips then you need to use the flexibility matrix to decide if scope has to be changed, or add more resources or accept the schedule slips. If schedule is least flexible then either scope has to be limited or additional resources should be added to the project. Having a project plan and tracking it will help in taking these contingency actions at the correct time.

Following are the lessons in project management that I learnt :

1. SCOPE is KING - In my experience I have seen that schedule slips not because people do not put in their best, but because they under-estimate the effort. When they estimate the duration of a task it is based on their gut feeling. Scoping the task is crucial to make better estimates of the effort. You have to list the assumptions that you make for coming up with the effort estimates. Listing these assumptions can bring clarity in the scoping of the task and hence results in better estimates. So next time you are asked to estimate the effort, list the assumptions and scope it better. If you are the project leader, ask the team member to list the assumptions used to come up with the estimates. If you find any discrepancy in the scoping, you should point it out. This will help the persons make a better estimate next time. What applies to making a better estimate of the duration of the task also applies for the project. At the beginning of the project quality time should be spent on the scope of the project. Involve all the team members and experienced people to scope the project.

2. Tracking is Key : A good plan is only the start of effective project management. Good project management calls for effective tracking of the project. Most often the tracking of the project at the beginning of the project is not rigorous. Because of this the project starts to slip. If you rigorously track the project from the very beginning, any surprises that can derail the schedule can be found upfront and you have more time to correct it. In order to effectively track the plan, the project plan should have milestones that have reasonable resolution of the task duration, say a week or more. Having a project plan with tasks of 1 day or 2 days will be a nightmare to track.

3. Task-based Scheduling : Do not schedule tasks based on resources. It defeats the whole purpose of effective project management. If a resource is slipping the current task, the person's unavailability to work on the next task will make the project plan show a critical path that is not the true. Always schedule the tasks based on their dependency. This gives the flexibility to re-assign resources on the tasks that are slipping so that the critical path can be alleviated.

4. Murphy's Buffer: When you ask a person to estimate the duration of his tasks, his estimates are usually padded with some buffer. This buffer gives him a feeling of comfort that he can meet his schedules easily. However, in reality Parkinson's law takes over - Work expands so as to fill the time available for its completion, and in the end the schedules may not be met. Eliyahu Goldratt in his book "Critical Chain" talks about student syndrome , students working on their homework at the eleventh hour, due to which the person working on the task does not get serious till he approaches the deadline. There is reasonably a high probability that he may miss the schedule as his start was late. These little buffers at the end of each tasks blow up the project schedule. The approach to counter this syndrome is to ask people to plan their schedule a bit agressively with no buffer for the task. Add the buffer at the project level for the tasks in the critical paths to address any uncertainities. So remember project buffer is for Murphy and not for Parkinson.

5 Early Contingency actions : If you track the project rigorously from the start then you get an early warning on any slips in the schedule. I have seen project leads reluctant to act early on any contingency actions. I have also heard them complain that getting a extra resource from other team would not help as they would have to spend time ramping this new resource and it would not be worth it. Get over this reluctance !!. Investing in the new resource early in the project will help a long way when the project gets under more schedule pressure towards the end. Remember the last 10% of the task takes 90% of time. So having extra resources never hurts. Again when you involve the resource from a different group early, it gives him time to do a complete job. His sense of belongingness to the task increases. So you can potentially get to use his services even beyond the official time-line of help. Remember never say NO to the extra resource you can get, to pull your project back on schedule.

6 Continuous Communication : Keep communicating with all the team members of the project continuously. Show them the connect between the tasks they do and how it relates to the project goals and to the organisational priorities. Over communication never hurts.

These are not the end of the lessons - with every project I learn new lessons. If I keep up this momentum of blogging perhaps in the future I would come up with next revision. Till then I hope these few lessons I learnt doing project management was useful to you. Happy reading.



- Ram

Saturday, March 21, 2009

Career Impasse

Unike 7 year itch some may go through in their marital life, many go through an impasse in their career at some point or the other. Getting stuck, becoming stagnant, getting saturated , going through the motions, are common ways you can describe this state. You reach this state when you are in the same group or domain for long enough that your learning stops. The paradox is that you know you have got stuck but you are not willing to acknowledge it. You get into a comfort zone. Based on the past accomplishments in the group, you have established enough credibility within the group and also earning a reasonable pay package. The inertia sets in and you do not want to make change even though the learning has stopped. Time and again you may contemplate making a change in the domain you work or even move to a different group, but do not muster enough courage to do it. There is a fear of losing the adulation you got in the current group, fear of taking a hit in your pay (you may not be a T10 or N10 when you move to a new group) or fear of adapting to a different group culture. When you are frustrated in going through the motions, you want to make a change but then again fear of leaving the comfort zone weighs down your decision to move. This continues and with every year that passes by, the resistance to change or move out of the comfort zone increases. Sooner or later the people junior to you may be adding as much or more value to the organisation that you do and you stand the risk of losing the job. Especially in the current economic conditions you stand higher risk of getting axed as your value addition to the organisation does not commensurate the higher pay packet you get.

If you introspect what could have been the reasons for getting into this impasse, it could be that you were fortunate to work for a very good manager and hence did not worry about where your career was going. Maybe you had established so much credibility that you did not want to let go the adulation that came with it. Maybe you were working in a silo and not interacting enough with other groups to know if there were better career opportunities outside your group. Maybe you did not want to rock the boat. Maybe you got used to the current group culture so much that you did not want to risk changing it. Whatever be the reasons, it is better that you address this impasse proactively sooner than later before the system takes it course.

One of the ways to overcome this impasse is to continuously self-introspect and keep checking the value you are adding to the organisation. One rule of thumb you can use is to look for a change in role/responsibility when someone in the team can do your job at 70% efficiency. Your taking up a different role/responsibility within the same group or other group creates a position that others in the organisation can take up. This helps others in the organisation to grow.

Also looking for a role in a different group is a welcome proposition. It would help you to come out of the comfort zone. This is a less risky proposition than moving into a different company as the credibility you have built in the current group will be known to the other groups in the current company but need not be known in other companies. However you have to be prepared for changes.

Moving to a different group may mean that your rate of salary growth may slow down till you start adding enough value in the new group. It may mean working for a different manager and you need to adjust to the individual's style of management. It may also mean getting used to the new group culture. But look at it, all these changes are good for you.It makes you more accepting to change and makes you mentally strong. More importantly your learning never stops. You increase your knowledge bandwidth and your network.

All these are critical components for having a successful and sustaining career. The earlier you do these changes in your career , the less resistant you become to more changes that come your way in the future. The organisational positions are temporary, only the skills you pick up are permanent.

So be more open and proactively keep growing your career and make impasse a thing of the past.

Saturday, March 14, 2009

Effective Time Management

Time management is a hot topic of discussion with my reportees. If you are wondering whether if there's anything new to add to this topic, having already been beaten to death - by so many people so often, I wish to share my personal experience with time management - one that works for me. I hope it will be useful for you as well. I have been very influenced, and so is this blog, by Steven Covey's principles of 7 habits, of which time management is one.


Time Management, defined as managing time, is a very narrow definition in my opinion. Time management should also help in prioritising activities and this is where Steven Covey's definition hits the bulls-eye. These days multi-tasking is the need of the day. You need to resolve the priorities between the multiple tasks. These tasks can be classified as urgent and/or important. Given these two variables, there are four possible combinations that have been lucidly captured by Steven Covey, in the four-quadrant model. Without proper planning, you would be spending all your time on addressing urgent tasks(and this need not be important) resulting in low sense of accomplishments and high stress levels.



So how would you define a task as important ? The tasks which, when accomplished, take you closer to your goals are the important tasks. So before you get down to scheduling tasks, you need to define your short term goal. Define the activities that help you realise this goal. Depending on the level of responsibility you have - individual contributor, team leader, manager, general manager, you have many roles to take up, beyond the tasks of executing the project. For example if you are a team leader then you may have roles like mentoring people, architecture definition, project execution, managing the outsourcing vendors etc.



One of the critical roles for everyone, again taking a leaf from Steven Covey's book, is the "Sharpening of the Saw ". All of us, irrespective of our designation, always has some skill or other to sharpen. This is what helps us to do our current job well, or prepares us for a bigger role in the future.



So before we start scheduling the tasks, we have to define the roles we play. For each of the roles, define the tasks to accomplish in the week or weeks to come. One of the roles easily forgotten is the personal/family role. It could be to pursue a hobby or take care of the kids or do some community service.



I find weekly planning very useful and meaningful, as there is enough clarity of what's in store for the next week. I usually spend 15 minutes on a Monday morning, filling the tasks under each role. Once this is done, I start populating my weekly calendar with these tasks. A suggestion I have is to not pack the calendar, end to end. Leave some wiggle room to address any unplanned activities or interruptions. Make sure you spread the tasks under each role uniformly across the week - this will ensure that important but not urgent tasks also get equal attention. Again leave more wiggle room in the later part of the week. This is to address tasks that spill-over from the early part of the week. For the tasks under the "Sharpening of the Saw" plan, save it at that part of the day when you are at your best. The first hour of the morning works best for me, when there is minimal interruption and I am mentally fresh.



One of the advantages of doing time-management is that you get to control another persons schedule (assuming that the other person does not plan). For example if you schedule a meeting based on your plan, the other person who does not plan has little choice but to accept your meeting-invite.



The success of time management lies in discipline. Stick to the planned schedule. There is always a tendency to continue with the task beyond the planned schedule. Resist it. If the task was incomplete, because of underestimation or due to other distractions, then schedule to continue this task next day. By doing this you ensure that you are sticking to the plan, as much as possible and that you are accomplishing tasks under all the roles you have.



For the first few weeks you may feel a slave to time-management and that you have lost your freedom. DO NOT GIVE UP and go back to the old ways of not planning. When you continue to practise time management, I assure you,you will feel you have accomplished a lot more because you are not only doing the urgent tasks but also the important tasks that matter. Imagine the happiness you get when you see a smile in your kid's face because you promised to take her for a bicycle ride and you kept your promise.



Beware that you may not complete all the planned tasks. Even if you have finished only some percentage of the planned tasks, you would have completed some of the important tasks in it. This would not have been accomplished without time management. Keep practising it and once it becomes a habit the success rate of accomplishing the planned tasks gets closer and closer to 100%.



Before I sign-off I thought I will share an example to supplement the theory I talked about in the above paragraphs.



Roles - Manager, Supervisor, Technical Lead, Family Member, sharpening the saw.



Activities for the week

Manager - Finance forecast, Vendor feedback, Setting Priorities for the team

Supervisor - DPM sessions, One-On-One

Technical Lead - Design review, Datasheet creation, weekly meetings, conference calls

Family - Taking the daughter for badminton class, Attending birthday party, Disposing newspaper

Sharpening the saw - Reading Ethernet systems, Reading "Keep them on your side", Write blogs.



Now I can fill the calendar with these tasks and work on them over the week.



Before I end the blog, let me leave with you a fine quote on time

" Time is like a grain of sand in your palm. If it slips through, then you cannot recover it"



So practise effect time management ....







-Ram